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The Future of Customer Experience – By the customer for the customer
March 25, 2019 @ 8:30 am - 11:00 am |
Free
SingularityU Cascais Lisbon Chapter event to discuss what the future of customer experience (CX) will look like, picturing today’s customer journey with more speed, better technology and higher expectations.
A panel of Corporate Leaders and a Customer Experiences expert, Laila Pawlak (Co-Founder and CEO of SingularityU Nordic), will share their experiences and expectations on how CX will evolve in the upcoming years.
Panel Composition:
- Laila Pawlak – Co-Founder and CEO at SingularityU Nordic, Certified SU Faculty – Customer Experience & Impact Leadership
- João Torneiro – Head of Marketing & Business Development at Galp
- Carlos Molina – VP Experience & Think at IZO
Moderator: Francisca Pereira – Program Manager at SingularityU Portugal
Agenda:
- 08:30h – 09:00h – Registration & Breakfast
- 09:00h – 09:10h – Welcome
- 09:10h – 09:45h – Talks
- 09:45h – 10:30h – Panel Discussion and Q&A
- 10:30h – 11:00h – Networking
Free event
Register here